The Cat came back

Halloween and a postcard dropped through the letterbox. It was from the local vet. The one who earlier this year couldn’t make a diagnosis about our Tiddles and refused to hand over his medical records so we could take a second opinion. Tiddles didn’t make it and we told the vet not expecting to hear from them again.

The postcard was addressed to me and said it was time for our pet’s jabs but after the postcode on a line all of its own was the single word – Tiddles. We were clearly upset; how insensitive of the surgery to mail me about a  recent bereavement. If it had been a hospital and a dead child it might have even hit the media. We weren’t even a customer as we were dissatisfied with the service. It still didn’t feel right.

Any breaches of the law here? Principle 4 – Accuracy? Section 10? Right to object to prevent processing likely to cause damage and distress?

Probably not but it’s another entry in the catalogue of errors.

About actnowtraining

Act Now Training Ltd specialise in information law. We have been providing training and consultancy services globally for over 15 years. We have an extensive GDPR course programme from live and recorded webinars, accredited foundation through to higher level certificate courses delivered throughout the country or at your premises. We pride ourselves on having well renowned experts in the fields of Data Protection, Freedom of Information, Surveillance Law and Information Management. All our experts have worked within the public and private sectors and have many years of experience of training and consulting in these areas. Our clients include central government, local authorities, multi-national corporations as well as other public and third sector bodies including schools. Please visit our website to see the range and testimonials of our satisfied clients.
This entry was posted in Data Protection and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s