Nobody cares for me. Signed DC.

Dear Mr xxxxxxxx, 

As a registered user of www.tpexpress.co.uk we are legally required under the Data Protection Act 1998 to contact you with the information outlined below.

Please note: This is not a marketing communication and does not affect your opt-in/out preferences for marketing emails.

What is changing?
We will be changing our online booking system during November and we are writing to you to notify you of the change in data controller from thetrainline.com to ourselves as a result of this change.

What does this mean to you?
Your retail contract will be exclusively with:
First/Keolis Transpennine Limited (FTPE),
50 Eastbourne Terrace,
Paddington,
London,
W2 6LG
Company Registration Number 04113923

Can anyone tell me which section of the Act requires a Data Controller to inform a data subject of a change of data controller? Or is it just good business practice? Or just plain “we don’t know what we’re doing”?

Answer on a postcard please to

DPO, Customer Relations, Some Train Operator, Leaves on the line, Adelstrop.

About actnowtraining

Act Now Training Ltd specialise in information law. We have been providing training and consultancy services globally for over 15 years. We have an extensive GDPR course programme from live and recorded webinars, accredited foundation through to higher level certificate courses delivered throughout the country or at your premises. We pride ourselves on having well renowned experts in the fields of Data Protection, Freedom of Information, Surveillance Law and Information Management. All our experts have worked within the public and private sectors and have many years of experience of training and consulting in these areas. Our clients include central government, local authorities, multi-national corporations as well as other public and third sector bodies including schools. Please visit our website to see the range and testimonials of our satisfied clients.
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